DeliveryByte

Frequently Asked Questions

What does DeliveryByte do?
DeliveryByte is a new, managed service for online food marketplace sellers. We dispute refunds and keep in the loop with one weekly email.Define DeliveryByte in a few words
A seamless solution to hold delivery marketplaces accountable.How often will my refunds be audited?
On a daily basis.How do I sign up with DeliveryByte?
Share your work email with us via the form in the home page. Our team will reach out to you within 24 hours with instructions on the simple process of getting your account set up.What are your fees?
DeliveryByte charges a small monthly fee for each location you have.Are there any other fees?
None at all! The only fee is a fixed amount / location a month for each of the services offered.Will I be locked into a specific contract?
No, if at any time you change your mind, you can simply let us know, and we will only bill for whatever we have already worked on.Will I get my money back if I am not satisfied?
Yes, if within 21 days from your first payment you change your mind, you can simply let us know, and you will get your money back.Is your service automated or outsourced?No. Our audit process is carried out by in-house refund connoisseurs who review the data, run it through our proprietary algorithms, and then works out the next steps. This ensures that we operate thorough quality control procedures, do not put undue burden on food delivery marketplaces, and comply with the Terms of Service.